Privacy policy

Privacy Policy

**Last Updated: 10 October 2026**

At Restohome (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or make a purchase from [www.restohome.in](https://www.restohome.in/) (the “Website”) or otherwise interact with our services.

This Privacy Policy applies to customers and visitors in India. By accessing or using our Website, you acknowledge the practices described in this policy, subject to applicable Indian laws.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

1. Children’s Privacy

Our Website is not intended for children who are not legally permitted to use our services independently under applicable Indian law. We do not knowingly collect children’s personal data in violation of applicable legal requirements.

Where parental or guardian consent is required by law, we will obtain such consent before processing a child’s personal data. If we become aware that personal data has been collected in violation of applicable law, we will take appropriate steps to address the issue.

2. Information We Collect

We may collect the following categories of information when you use our Website or services.

Information You Provide Directly

- Personal details, such as your name, email address, phone number, and shipping or billing address.
- Order details, purchase history, and information needed to process your orders.
- Information you provide when contacting customer support, completing forms, or submitting feedback.
- Payment-related information required to process transactions. Payments may be handled by third-party payment providers.

Information Collected Automatically

When you browse our Website, we may collect certain technical and usage information, including:

- Device, browser, and operating system information.
- IP address and general technical information.
- Pages visited, browsing activity, and interactions with our Website.
- Cookies and similar technologies used for website functionality, analytics, and other disclosed purposes.

We may also receive relevant information from service providers and business partners where permitted by applicable law.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

- Processing, confirming, and delivering your orders within India.
- Managing payments, shipping, exchanges, and customer support.
- Communicating with you about your orders, inquiries, and service updates.
- Maintaining, improving, and securing our Website.
- Understanding website usage and improving the shopping experience.
- Sending promotional communications and offers where permitted by law and, where required, with your consent.
- Detecting fraud, preventing misuse, and protecting our customers and business.
- Complying with applicable Indian laws and legal obligations.

4. How We Share Your Information

We may share your personal information with the following categories of recipients when necessary and permitted by applicable law:

- **Service providers:** Payment processors, delivery and logistics partners, website hosting providers, IT providers, and customer support services.
- **E-commerce platforms:** Platforms such as Shopify, if used to host or operate our online store.
- **Business partners:** Service providers who help us operate our business, analyze website performance, or deliver marketing services, where applicable.
- **Legal authorities:** Government authorities, regulators, or law enforcement agencies when disclosure is required by applicable law or valid legal process.
- **Business transfers:** Relevant parties in connection with a merger, restructuring, sale, or transfer of business assets, subject to applicable law.

We do not sell your personal information as part of our ordinary business operations.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

- Keep the Website functioning properly.
- Remember preferences and improve your browsing experience.
- Understand website traffic and usage.
- Support marketing and advertising activities where applicable.

You may manage cookies through your browser settings. Disabling certain cookies may affect some Website features.

Where required by applicable law, we will obtain consent before using cookies or other technologies that require consent.

6. Data Security and Retention

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no online system or electronic transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, handling customer inquiries, meeting legal requirements, resolving disputes, and protecting our legitimate business interests.

7. Your Privacy Rights

Subject to applicable Indian law, you may have rights regarding your personal data, including the right to:

- Request information about the personal data we process.
- Request correction or updating of inaccurate personal data.
- Request erasure of personal data where applicable, subject to legal retention requirements.
- Withdraw consent where processing is based on consent.
- Raise a grievance regarding the handling of your personal data.

To exercise your rights or raise a privacy concern, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

8. Third-Party Websites and Services

Our Website may contain links to third-party websites or use third-party services for payments, delivery, analytics, or other functions.

These third parties may have their own privacy policies and practices. Restohome is not responsible for the privacy practices of independent third-party websites. We encourage you to review their policies before sharing personal information with them.

9. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our business, Website, or applicable laws.

Any updates will be published on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

**Brand Name:** Restohome

**Legal Name:** **JYOTI YADAV**

**Email:** [support@rostohome.in](mailto\:support@rostohome.in)

**Business Address:** house no 134, ghatampur, aurai, gyanpur, sant ravidas nagar,
aurai, uttar pradesh, india, 221301.

**Business Operations:** India only.

This Privacy Policy is intended to apply in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and rules and provisions in force, as applicable.